Last updated: June 2026
PlanetShine Cleaning & Property Services ("PlanetShine", "we", "our", or "us") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
PlanetShine Cleaning & Property Services provides professional commercial and residential cleaning services throughout regional Australia, with active operations in the Hunter Region, NSW.
We collect full name, phone, email, address, property and cleaning requirements, booking and payment information, and website usage data including IP address, browser type and cookies.
We collect information when you request a quote, contact us by phone, email or web form, book a service, or visit our website.
To provide cleaning services, prepare quotes, process bookings, communicate with customers, issue invoices, improve our services and meet legal obligations.
We may occasionally send information about new services, promotions and updates. You may unsubscribe at any time by contacting us.
We do not sell your personal information. We may share it with employees and contractors performing services, payment processors, IT providers, professional advisers and government authorities where required by law.
We take reasonable steps to protect your information from unauthorised access, misuse, loss and disclosure using secure email, password-protected systems and restricted staff access.
Our website may use cookies and analytics tools to improve performance and understand visitor behaviour. You may disable cookies through your browser settings.
You may request access to or correction of personal information we hold about you by contacting us directly.
We retain personal information only as long as necessary to provide services, meet legal obligations and maintain business records. Information no longer required is securely deleted.
Our website may link to external sites. PlanetShine is not responsible for the privacy practices of those sites.
We may update this Privacy Policy at any time. Changes take effect upon publication on this page.
PlanetShine